Hotspot Shield users also benefit from a dedicated customer services team, and the advice is well worth the few dollars per month that a paid subscription will cost. Conclusion. Overall, Hotspot Shield is an essential service for anybody that needs to browse securely over a public Wi Fi network this is the opinion of many major online magazines, such as CNET. The developers have invested in a considerable amount of infrastructure, ensuring that the service remains reliable in the face of growing customer numbers. Research has shown that a large amount of internet related crime takes place over unsecured Wi Fi networks, and it is comforting to know that this can be avoided for a relatively small monthly fee. While other more expensive options may be suitable for corporate and extremely high volume users, Hotspot Shield is ideal for the everyday user. The fee also includes malware protection, and this is based entirely in The Cloud to keep its database of definitions updated 2. For many prospective customers, the thing that will clinch the deal is the fact that the license allows the user to have the same online protection on computers, laptops, mobile phones and tablets up to five different devices. This can also be used with family members to keep everyone protected, as younger users may be unaware of the dangers when surfing within a public hotspot.